FAQ

TOLL-FREE NO

1800 3000 2006

PHONE

044 – 4859 8686

044 – 2986 8686

044 – 4854 3939

MOBILE

87 50 55 77 00

EMAIL

support@lixo.in

FAQ

GENERAL

FUNDAMENTAL QUESTIONS OF MASSAGE CHAIR

HOW TO CHOOSE THE RIGHT MASSAGE CHAIR

KEY FEATURES TECHNICAL QUESTIONS OF MASSAGE CHAIR

CAN I GET HELP FROM YOUR PROFESSIONALS WHEN I DECIDE TO MAKE A PURCHASE?

01

Answer

Yes! We have a professional and trustworthy sales representative
the team who will help you in choosing the right product from us.

HOW CAN I CONTACT YOU?

02

Answer

You can get in touch with us quickly through the following medium.

Toll Free No – 1800 3000 2006

Phone – 044 – 4859 8686 / 044 – 4854 3939 / 044 – 2986 8686

Email – info@lixo.in

WHERE CAN I FIND YOUR LIXO MASSAGE CHAIR?

03

Answer

Buy our Lixo Massage chairs from our Outlets and Showroom. You can get it both online and offline.
Online: www.lixo.in
Offline: You can buy our Lixo Massage Chair offline through

Toll Free No – 1800 3000 2006

Phone – 044 – 4859 8686 / 044 – 4854 3939 / 044 – 2986 8686

Email – info@lixo.in

HOW MANY YEARS WARRANTY DO YOU OFFER ON LIXO MASSAGE CHAIRS?

04

Answer

We have different models in lixo massage chair, and therefore, each of them holds a unique warranty. You can find the warranty for each of our lixo massage chairs on the product page. The minimum warranty is one year, and it varies up to 9 years based on the model of the chair.

WHAT SHOULD I DO IF I EXPERIENCE ANY PROBLEM WITH THE PURCHASED LIXO MASSAGE CHAIR?

05

Answer

You can contact our customer support team, and they will help you out solve any problem quickly. You can contact us through.

Toll Free No – 1800 3000 2006

Phone – 044 – 4859 8686 / 044 – 4854 3939 / 044 – 2986 8686

Email – info@lixo.in

WHERE CAN I FIND THE USER MANUAL OF MY LIXO MASSAGE CHAIR?

06

Answer

The User Manual of the Massage Chair will be given along with the product package. If you don’t find one, you can reach us at info@lixo.in, so that we can share the soft copy of the user manual with you.

HOW MUCH EXPERIENCE DO YOU HAVE IN MAKING LIXO MASSAGE CHAIRS?

07

Answer

We have 11 years of experience in the healthcare equipment industry in innovative wellness solutions. Lixo is proud to be the Indian division to bring these ideal wellness products.

WHAT PAYMENT CHANNELS DO YOU SUPPORT?

08

Answer

We accept major payment channels like Debit Cards, Credit cards, COD, and Online Transfer.

DO YOU ACCEPT INTERNATIONAL ORDERS?

09

Answer

Yes, we accept International Orders. Customs, taxes, and duties are consumer responsibilities and should be paid during the receipt of shipment. The rules vary based on the countries. Apart from our charge, your local government charges for duty and customs will be applicable. We accept only credit cards for international orders. The global shipments are subjected to taxes, customs fees, broker fees, and duties in your country. Extra charges also fall on your responsibility and should be paid during the receipt of shipment.

WHAT TYPE OF PRIVACY DO YOU HOLD?

10

Answer

Lixo never gives or sells your details (Email, Name, Phone number, etc.) to anyone without your permission. We have created a privacy policy to demonstrate our company just for protecting your privacy.

WHAT IS A FULL BODY MASSAGE CHAIR?

11

Answer

In today’s fast-paced world, where we’re constantly balancing work, health and wellness, and daily pressures, a full body massage chair is the perfect escape. It’s no longer a luxury, but a must-have for anyone seeking to unwind and rejuvenate after a long day. Think of this body massage machine as your personal retreat—a blend of recreation, productivity, and well-being, all wrapped in luxury. Beyond relaxation, it’s a smart investment in your health, offering the daily support you and your family need to feel your best. A full body massage chair is particularly beneficial for the elders in your home. It provides comfort and relief, helping them with the activities of daily living while becoming one of their most cherished and useful products.   The best massage chairs in India offer an ideal solution—it’s a cost-effective, one-time investment that provides consistent relaxation compared to ongoing professional human massages.   With an electric massage chair, you can reset your energy, refocus your mind, and enjoy the ultimate relaxation—anytime. Once you experience it, you’ll see why it’s truly a game-changer!

WHAT ARE THE BENEFITS OF FULL BODY MASSAGE CHAIRS IN INDIA? WHAT SHOULD I KNOW BEFORE I BUY A MASSAGE CHAIR?

12

Answer

The benefits of the best massage chairs in India are similar to those of a traditional or professional human massage; they offer the same advantages.

Stress Relief:
In today’s fast-paced world, many people experience stress from work and daily activities. Full body massage chairs promote both mental and physical relaxation to help reduce stress levels.

Pain Relief:
People of all ages, from working professionals to homemakers and senior citizens, often experience pain due to a lack of physical activity in modern life. Full body massage chairs can help alleviate this discomfort.

Improved Productivity and Focus:
When we feel relaxed both mentally and physically, our productivity increases, which is essential for personal growth. Full body massage chairs contribute to this improved focus.

Daily Refreshment:
Regular use of a full body massage chair can help you feel refreshed and prepared for the day with increased energy.

Better Sleep:
The relaxation from full body massage chairs can help promote improved sleep quality.

Work-Life Balance:
Achieving a balance between work and personal life is increasingly challenging. When you’re relaxed, you can focus better on your work and maintain a healthier personal life.

While traditional massages offer these benefits, they can be expensive and irregular. Full body massage chairs in India provide a convenient and cost-effective solution as a one-time investment to enjoy these advantages regularly.

WHO CAN USE A MASSAGE CHAIR IN INDIA? WHO CAN BUY A MASSAGE CHAIR?

13

Answer

Best massage chairs in India can be used by most adults and are great for preventive healthcare, helping improve overall quality of life. Using them from professional brands is similar to taking professional human massages at a spa.Full body chair massages are especially beneficial for senior citizens, working professionals, and people with active lifestyles, offering stress relief, increased productivity, and relaxation.

HOW DOES A FULL-BODY MASSAGE CHAIR COMPARE TO A PROFESSIONAL HUMAN MASSAGE?

14

Answer

While a professional massage offers a deeply personalised touch, today’s
advanced massage chairs, powered by AI technology, bring that same
experience into the comfort of your home. The best full body massage chairs in
India can personalise massages for every family member, adjusting to each
person’s height and offering tailored massage programmes based on mood or
need. Some even use intelligent scans to recommend the ideal massage
session. The best massage chairs are designed to replicate the soothing
sensation of a human touch massage.
It’s essential to be mindful, some older or substandard products might not
deliver the quality you expect. Investing in the best massage chair ensures you
enjoy a premium, anytime relaxation experience without compromising on
quality and without the hassle of appointments or travel. For those seeking
both relaxation and practicality, a massage chair offers superior convenience
and long-term value.

CAN A FULL BODY MASSAGE CHAIR HELP IN GETTING BETTER SLEEP?

15

Answer

Yes, the best massage chairs are designed to enhance sleep quality through
specialised features. Some models offer pre-set programs specifically aimed at
promoting relaxation and preparing the body for sleep. These programs may
include gentle massage techniques, heat therapy, and zero gravity positioning
to reduce tension and help you unwind. Always check the specific features of
the best massage chairs before purchasing to ensure it has programs tailored
for better sleep support.

HOW EASY IS IT TO OPERATE A MASSAGE CHAIR?

16

Answer

Operating the best massage chairs in India is as simple as using a smartphone.
You can control it via an LED tablet as a general remote. As an alternative you
can use armrest buttons for quick shortcuts, or enjoy a hands-free experience
with voice commands.

WHAT IS THE PRICE OF MASSAGE CHAIRS IN INDIA? IS THE EMI OPTION AVAILABLE?

17

Answer

When choosing the perfect full body massage chair in India for you and your
family, budget plays a key role. The massage chair cost varies widely, starting
with basic models under ₹1 lakh, mid-range options between ₹1 to ₹3 lakhs, and
premium selections that go beyond ₹3 lakhs. Most brands offer EMI options,
making it easier to invest in a high-quality chair without straining your finances.

WHAT TYPE OF MAINTENANCE DO MASSAGE CHAIRS REQUIRE? WHAT IS THE COST OF MAINTENANCE OF MASSAGE CHAIRS?

18

Answer

For the best massage chairs in India, technology is designed for minimal
maintenance. Unlike cars that need regular servicing with use, these full body
massage chairs are like a TV—you’ll only need servicing when a part requires
attention. Maintenance costs vary depending on the brand, so it’s helpful to
check with the manufacturer. Choosing a premium brand ensures a smooth,
long-term experience with low upkeep, making it a valuable and
easy-to-maintain investment.

HOW MUCH TIME CAN I USE THE FULL BODY MASSAGE CHAIR DAILY, AND AT WHAT FREQUENCY?

19

Answer

Using the full body massage chair daily is generally beneficial for maintaining
overall wellness and depends on your individual needs and preferences. It is
recommended to use the body massage chair daily for 30 minutes on average,
based on your comfort level.

HOW MUCH ELECTRICITY DOES IT CONSUME?

20

Answer

On average, the best massage chairs in India consume between 70 to 200
watts of electricity, depending on the model and features. For most users, this
level of consumption will have a minimal impact on your electricity bill.

ARE FULL BODY MASSAGE CHAIRS NOISY?

21

Answer

Lower-quality massage chairs can sometimes be noisy, which can disrupt the
peaceful experience you’re seeking. However, professional brands design the
boy massage machine or chairs with quiet operation in mind, using advanced
motor technology to minimise noise. These models from professional brands
are ideal for settings like homes, offices, and wellness centres where a relaxing
atmosphere is important.

WHERE CAN I FIND THE BEST MASSAGE CHAIR IN INDIA?

22

Answer

Start by researching online through platforms like Google and exploring online marketplace like Amazon, Flipkart etc, where you can browse a wide range of body massage chairs. However, doing thorough research on the brands is crucial. Make sure you’re buying from a reputable company known for its long-term reliability and service support. Since it’s a one-time investment, focus on brands that offer transparent price of massage chair in India and excellent after-sales service. Look for the highest warranty coverage to ensure the body massage chair’s longevity. No matter which marketplace you choose to make your purchase, it’s the credibility of the brand, the quality of their product, and their customer focused policies that will ensure long-term satisfaction. Check product reviews and watch informative videos on platforms like YouTube for in-depth insights on specific models and features. This way, you can make an informed decision and choose the best massage chair that suits your needs.

HOW DO I CHOOSE THE RIGHT FULL BODY MASSAGE CHAIR FROM THE MARKET FOR ME AND MY FAMILY?

23

Answer

Choosing the right full body massage chair for you and your family involves a
few key considerations to ensure you make the best investment.

1. Choosing the right full body massage chair is all about finding one that
replicates the soothing sensation of a human touch. The best massage
chairs in India provide a comforting, personalised experience, while
lower-quality models can feel overly mechanical and fail to deliver the
relaxation you deserve. To ensure you make a wise investment, it’s
essential to purchase from a reputable brand that specialises in
professional massage chairs. This way, you can enjoy the full benefits of
a body massage chair that enhances your well-being and fits seamlessly
into your family’s daily routine.

2. When selecting a massage chair in India, remember that it’s a one-time
investment, so you’ll want to ensure you’re getting exceptional value for
your hard-earned money. Look for a model with the highest massage
chair warranty in India that offers peace of mind regarding its durability
and reliability. Pay close attention to the warranty details—some brands
may have clauses that could lead to unexpected costs later on. For
instance, a “Lifetime Free Service Warranty” may sound attractive, but
you could be overcharged for spare parts to cover the free service.
Therefore, it’s essential to verify which components are covered in this
warranty. This way, you can confidently choose a body massage chair
that not only meets your family’s needs but also protects your investment
for years to come. Also, check the availability of an AMC (Annual
Maintenance Contract) for full body massage chair to ensure long-term,
high-quality service and peace of mind.

3. It’s crucial to take the time to check authentic massage chair reviews in
India and the brand’s reputation. Conducting thorough research before
making a purchase will help you identify trustworthy brands. Positive
feedback from other customers can greatly influence your decision,
ensuring you select a reliable brand that meets your expectations.

4. Choose a full body massage chair that incorporates the latest
technology to elevate your relaxation experience. Innovative features in
a body massage chair can greatly enhance comfort and effectiveness,
but it’s equally important to ensure these features truly deliver. For
instance, while many massage chairs in India boast impressive features,
their quality might be poor. Therefore, it’s important to identify which
options provide the best performance and durability.
Since the concept of massage chairs in India may be new to many
people, it’s essential to have a clear understanding of their features.
Make sure to seek a detailed explanation from the brand to ensure you’re
making an informed decision.

5. When selecting the ideal massage chair for you and your family, it’s
crucial to keep your budget in mind. You’ll find a diverse range of
massage chair prices in India, from basic models (under ₹1 lakh) to
mid-range options (₹1 to ₹3 lakhs) and premium selections (above ₹3
lakhs). Buying a massage chair can be similar to shopping for a car— the
chairs, like cars, are available in low, mid, and high-end models, each
offering different levels of comfort, space, luxury, and features. This
approach will help you find a full body massage chair in India that not
only meets your needs but also fits your financial plan.

HOW CAN I DECIDE WHETHER TO INVEST IN A LOW-END OR HIGH-END MASSAGE CHAIR, AND WHAT KEY FACTORS SHOULD GUIDE MY DECISION?

24

Answer

Choosing between low-end and high-end massage chair models is crucial. The best full body massage chairs in India closely replicate the feel of a professional human massage or higher, often embodying over ten years of experience from human massage therapists. In contrast, low-end models provide a lesser massage experience, similar to that of a therapist with around three years of experience.
In addition to superior massage quality, high-end models offer more luxury and comfort. This is similar to the differences found in low, mid, and high-end cars; while the basic functionality remains the same, the features and comfort levels vary significantly.
High-end body massage chairs also typically come with extended warranties, more advanced features, a wider range of adjustment options, and higher-quality materials, all contributing to their longevity and performance.

DO BODY MASSAGE CHAIRS COME ASSEMBLED OR NOT?

25

Answer

Body massage chairs in India vary in assembly requirements. Some models
come pre-assembled, while others require assembly. Before you purchase your
full body massage chair, check with the brand regarding the specific features.

Generally, pre-assembled body massage chairs do not need a technician for
setup, so it’s helpful to see if your brand offers videos or guidance for safely
unboxing massage chairs and operating them.

WHAT SHOULD I KNOW ABOUT THE WARRANTY OFFERED BY BODY MASSAGE CHAIR BRANDS IN INDIA?

26

Answer

A good brand looks at the chair as a one time investment and offers complete
warranty except wear and tear. Professional brands are offering up to 9 years
of warranty. Review the warranty of the massage chair you select carefully, as
some massage chair brands in India may include clauses that result in
unexpected costs. For example, a “Lifetime Free Service Warranty” might
sound appealing, but you could end up paying extra for spare parts. Verify
which components are covered to avoid surprises.

WHAT IS THE CANCELLATION POLICY ON FULL BODY MASSAGE CHAIRS IN INDIA?

27

Answer

Most reputable brands of full body massage chairs in India offer a 10-day
cancellation policy, but it’s important to confirm this in writing on their website.
Having a clear cancellation policy provides peace of mind, especially for
high-value purchases like massage chairs. Always review the terms to buy
massage chair in India carefully to understand any potential deductions or
penalties on cancellation before finalising your purchase, ensuring a smooth
and risk-free investment.

DO BRANDS PROVIDE AMC FOR MASSAGE CHAIRS?

28

Answer

Yes, reputed brands provide Annual Maintenance Contracts (AMC) for massage
chairs. These brands understand the importance of their products and
customer satisfaction, making AMC a beneficial option for ensuring the
longevity of your chair.

WHAT HAPPENS IF MY BODY MASSAGE CHAIR MODEL IS DISCONTINUED AND HOW WILL I GET THE SERVICE?

29

Answer

We strongly recommend buying full body massage chairs from reputed brands
after thorough market research. Even if your model is discontinued, the brand
should still provide service support for a certain period.

IS THERE A WEIGHT LIMIT FOR USING A FULL-BODY MASSAGE CHAIR?

30

Answer

Yes, full-body massage chairs typically have a weight limit of around 120 kg, but this can vary depending on the brand and model. It’s always best to check the manufacturer’s guidelines for specific weight recommendations to ensure best purchase and optimal performance.

CAN A TALL PERSON USE A MASSAGE CHAIR, AND WHAT IS THE HEIGHT LIMIT?

31

Answer

Yes, good massage chairs from professional brands often accommodate users
up to 6 feet in height. For individuals taller than this, the level of comfort may
vary, so it’s important to look for features like extendable footrests in body
massage chair and adjustable settings to ensure a customised, comfortable
experience. Always check the specifications provided by the manufacturer to
ensure the best massage chairs fit your height requirements.

WHAT IS THE DIFFERENCE BETWEEN MANUAL MODE AND AUTO MODE IN FULL BODY MASSAGE CHAIRS?

32

Answer

The difference between auto mode and manual mode in a full body massage
chair comes down to how much control you want over your massage session.

Auto Mode in the body massage chair is like a pre-set program, offering
convenience and ease. Just like a spa where you can select from pre-designed
massages (e.g., Swedish, Deep tissue, thai etc). The auto modes in massage
chairs let you choose from similar preset programs tailored for different needs,
such as “Queen Mode” for women, “Sleep Mode” for relaxation, or “Senior
Mode” for older adults. It’s perfect for users looking for a quick, hassle-free
massage with a single click.

Manual mode in the body massage chair offers advanced customisation in
those massage techniques. It allows you to fine-tune the massage and focus
on specific areas like the neck, back, or shoulders. You can adjust the intensity,
speed, and massage techniques to personalise the experience based on your
needs and preferences.

WHAT IS A ZERO GRAVITY MASSAGE CHAIR?

33

Answer

The zero gravity massage chair mimics the weightless feeling that astronauts experience in space. When activated, the body massage chair reclines your body so that your legs are elevated above your heart, which helps reduce stress on your spine and joints. This position not only enhances relaxation but also improves blood circulation and relieves muscle tension, making your body chair massage even more effective and soothing.

WHAT IS BODY SCANNING IN ELECTRIC MASSAGE CHAIRS?

34

Answer

Body scanning is a feature in electric massage chairs that uses sensors to map
your body’s size and shape. It ensures the massage rollers target the right
areas, like your shoulder position, key muscles and pressure points providing a
personalised massage experience. This technology makes the massage more
effective and comfortable by automatically adjusting to your body.

WHAT IS AI TECHNOLOGY IN A BODY MASSAGE CHAIR?

35

Answer

AI technology in body massage chairs works by customising the massage experience to meet your specific needs. These electric massage chairs can scan fingerprints and, using data like pulse, detect your mood and stress levels. Based on this information, the body massage chair recommends the most suitable massage program, adjusting pressure, speed, intensity, and massage techniques for optimal results. This level of personalisation makes the full body massage chairs highly tailored and especially beneficial for older users who may require extra care and attention.

WHAT IS A FIXED POINT ROLLER/MASSAGE CHAIR, 2D, 3D, 4D MASSAGE CHAIR?

36

Answer

Fixed roller massage chairs in India are designed with fixed rollers that focus
on specific areas of your body. They deliver a nice massage for relieving
tension in spots like your lower back or upper back. Perfect for users seeking
targeted massage therapy for particular problem areas.

2D Massage Chair in India: Offers basic roller movement, where rollers move
up and down along the back. This provides a simple and straightforward
massage experience, typically available at a more affordable price point.

3D Massage Chair in India: The rollers move not only up and down but also in
and out, offering a deeper tissue massage and a wider range of massage
techniques for your back. This allows for a more customisable and immersive
massage experience.

4D Massage Chair in India: Incorporates all the features of 3D movement, with
the added ability to adjust the speed and pressure of the rollers dynamically
throughout the session. This creates a more personalised, lifelike massage that
can adapt to your back’s needs for a more enhanced experience.

WHAT IS FIXED POINT, SL-TRACK, I-OPEN FLEXIBLE RAIL IN FULL BODY MASSAGE CHAIRS?

37

Answer

Fixed Roller Massage Chairs in India have rollers fixed in place that focus on specific areas of the body, providing targeted relief for tension spots like the lower or upper back. They are best for addressing specific problem areas. The SL-Track system in body massage chairs is designed to follow the natural curve of your spine, starting from your neck and extending down to your glutes. It adapts to your body shape and ensures that the rollers target the key pressure points along the spine, providing a more comprehensive and comfortable massage experience. The i-Open Flexible Rail in body massage chairs is an advanced feature that enhances the SL-Track by increasing the width of the guiding rail during the massage. This allows for thorough spinal pressure relief, ensuring that the rollers effectively target a broader area of the back and relieve tension. While the fixed point and SL-Track are established technologies, the i-Open flexible rail is an innovation based on the SL-Track, designed to enhance personalisation of best massage chairs in India. There are other tracks available which may also offer similar or even better functionality depending on the chair model. These are important points to know if you’re looking to buy a massage chair in India.

WHAT IS INTENSITY AND SPEED ADJUSTMENT IN ELECTRIC MASSAGE CHAIRS?

38

Answer

Speed and intensity adjustment in electric massage chairs allows users to
control both the pace and strength of the massage. This feature enables each
user to tailor their experience according to personal preferences and comfort
levels. As men or women using the massage chair you may prefer a slow, gentle massage for relaxation or a faster, more intense massage for deeper muscle
relief, speed and intensity adjustment ensures that every session meets your
specific needs. This is a good feature to look for if you buy a massage chair.

HOW DOES HEAT THERAPY WORK IN FULL BODY MASSAGE CHAIRS?

39

Answer

Heat therapy in full body massage chairs is inspired by ancient practices, where applying warmth to painful areas with hot cloth helps relax muscles. This age-old technique has been integrated into modern massage chair technology.

SHOULD I USE A UPS OR STABILISER FOR THE ELECTRIC MASSAGE CHAIRS IN INDIA?

40

Answer

It is highly recommended to use either a UPS (Uninterruptible Power Supply) or a stabiliser for your full body massage chair, depending on your price of massage chair in India. This ensures a consistent power supply, which can help prolong the life of the chair and enhance its performance. Various stabilisers are available in the market, typically used for appliances like TVs, refrigerators, and air conditioners. For optimal results of electric massage chairs, it is advisable to choose a stabiliser designed for televisions.

WHAT HAPPENS IF THERE IS A POWER CUT DURING A MASSAGE SESSION ON ELECTRIC MASSAGE CHAIRS?

41

Answer

During a power cut, the electric massage chair will stop its massage functions
and release the pressure, allowing you to easily get off the chair. Once power is
restored, you can simply reset your session from the beginning and continue as
desired.
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